Below are answers to some regularly asked questions.

1. Who arranges the parking suspensions?

We will arrange these on your behalf. We apply no extra charge for doing this.

2. Do you disconnect/reconnect washing machines and white goods?

We can disconnect and reconnect your white goods as long as the necessary plumbing is in place.

3. Can you move pets?

No, you will need to make your own arrangements to move your pets.

4. Can you move plants? Yes we can move plants. If they are creepers you will need to detangle them in advance. If your plant happens to die after your removal this will not be covered by our liability.

5. Can I travel in the removal vehicle?

No, our insurance does not cover you in the event of an accident.

6. Can you disconnect electrics?

We cannot disconnect anything without a plug, in these cases you will need a qualified electrician. Our removal liability does not cover us to disconnect lights or hot wired appliances.

7. Can you disconnect gas cookers?

We are able to disconnect gas cookers only if fitted with a bayonet fixing. If not you will need a Corgi registered gas fitter.

8. Can you remove rubbish?

Yes as long as this is agreed in advance. An additional cost will be incurred as we are charged waste fees according to weight. We cannot dispose of fridges or freezers.

9. Can you pack food?

Yes. We suggest that you run down the contents of your fridge and freezer prior to your removal and keep a cool box handy for your last cold items.

10. What should I prepare for the move day?

This will be discussed in advance, please see our handy tips page.